We are committed to safeguarding the privacy of our website visitors and customers.
By using our website and agreeing to this policy
We may collect, store and use the following kinds of personal information:
information about your smartphone or computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths;
information that you provide to us when registering with our website including your email address;
information you provide when completing your profile on our website including your name, address and phone number
information relating to any purchases you make of our services or any other transactions that you enter into through our website including your name, address, telephone number, email address and credit card details;
We may use your personal information to:
administer our website and business;
enable your use of the services available on our website;
send you goods purchased through our website;
supply services purchased through our website;
send statements, invoices and payment reminders to you, and collect payments from you;
send you email notifications that you have specifically requested;
send you marketing communications relating to our business
deal with enquiries and complaints made by or about you relating to our website;
keep our website secure and prevent fraud; and
We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party's direct marketing.
All our website financial transactions are handled through our payment services providers. We only share the information required with our processors for the purpose of processing payments for services and goods we market to you via our website, refunding payments and dealing with complaints and credits relating to such payments and refunds.
Disclosing personal information
We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors as reasonably necessary.
We may disclose your personal information to any member of our group of companies as reasonably necessary for the purposes set out in this policy.
We may disclose your personal information:
to the extent that we are required to do so by law;
in connection with any ongoing or prospective legal proceedings;
in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and
to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information].
Except as provided in this policy, we will not provide your personal information to third parties.
Retaining personal information
This Section 7 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.
We will retain documents (including electronic documents) containing personal data:
to the extent that we are required to do so by law;
if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
Security of personal information
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure (password- and firewall-protected) servers.
All electronic financial transactions entered into through our website will be protected by encryption technology.
You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).
We may update this policy from time to time by publishing a new version on our website.
You should check this page occasionally to ensure you are happy with any changes to this policy.
We may notify you of changes to this policy [by email or through the private messaging system on our website].
We may withhold personal information that you request to the extent permitted by law.
In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
Third party websites
Our website includes hyperlinks to, and details of, third party websites.
We have no control over, and are not responsible for, the privacy policies and practices of third parties.
Please let us know if the personal information that we hold about you needs to be corrected or updated.